City of East Chicago

Building Department Survey for the City of East Chicago

Customer Survey
Please take a moment to tell us about your experience with the East Chicago Building Department. Your response will assist as we continue to work toward improving our customer service.

What type of transaction/request was made at the Building Department?

If you selected "Other", please use the space below to explain:

Were you treated with courtesy and respect?

Did you receive clear and accurate information?

Were City employees helpful and knowledgeable in answering your questions?

Did you feel welcome when you came to the Building Department counter?

How would you rate your visit to the Building Department today?

What can we do to improve our services?

How would you rate the amount time it took for us to serve you?

What can we do to improve this rating?

Provide name of person who assisted you today?

Comments or Suggestions

Customer name (optional)

Telephone number (optional)

Email address (required)


James Portalatin, Building Commissioner
East Chicago Building Department
4525 Indianapolis Boulevard
East Chicago, IN 46312
Phone: (219) 391-8294
Fax: (219) 391-7013

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